| Reference Number |
File Size |
Document Title |
Date |
| 126-001 |
|
Case note Cover Page |
20-Mar-1996 |
| 126-002 |
|
Hand written note |
|
| 126-003 |
681KB |
NHSSB General Purposes Committee Preparation for Implementation of the new HPSS Complaints Procedure (April 1996) |
18-Jan-1996 |
| 126-004 |
4.4MB |
Interim Guidance on Implementation of the HPSS Complaints Procedure |
01-Dec-1995 |
| 126-005 |
|
DHSS Complaints leaflet |
|
| 126-006 |
|
NHSSB General Purposes Committee Preparation for Implementation of the new HPSS Complaints Procedure (April 1996) |
18-Jan-1996 |
| 126-007 |
|
Interim Guidance on Implementation of the HPSS Complaints Procedure |
01-Dec-1995 |
| 126-008 |
|
NHSSB General Purposes Committee Preparation for Implementation of the new HPSS Complaints Procedure (April 1996) |
18-Jan-1996 |
| 126-009 |
|
Interim Guidance on Implementation of the HPSS Complaints Procedure |
01-Dec-1995 |
| 126-010 |
|
HPSS Guidance on Implementation of the HPSS Complaints Procedure |
01-Mar-1996 |
| 126-011 |
|
Note regarding various points raised by Brangam Bagnall |
16-Oct-1996 |
| 126-012 |
|
Article from the Writ |
01-Apr-1996 |
| 126-013 |
|
Letter from Mervyn Barkley to Brangam & Bagnall |
29-Mar-1996 |
| 126-014 |
|
Memo from Brangam & Bagnall |
28-Mar-1996 |
| 126-015 |
|
Letter from Brangam Bagnall & Co Mrs Pauline Webb |
01-Dec-2011 |
| 126-016 |
|
Letter from W McKee |
|
| 126-017 |
|
The Royal Hospitals Acting on complaint. Complaints procedure |
26-Mar-1996 |
| 126-018 |
|
Letter from Brangam & Bagnall to Pauline Webb |
29-Feb-1996 |
| 126-019 |
|
Memo from Chief Executive The Royal Group of Hospitals & Dental Hospital Health & Social Services Trust to Hospital Council Directorate Managers |
20-Feb-1996 |
| 126-020 |
|
Letter from Brangam & Bagnall to Pauline Webb |
05-Feb-1996 |
| 126-021 |
357KB |
Letter from Brangam & Bagnall to Pauline Webb |
13-Feb-1996 |
| 126-022 |
|
Letter from Brangam & Bagnall to Pauline Webb |
17-Jan-1996 |
| 126-023 |
|
Memo from George Brangam to Staff |
16-Jan-1996 |
| 126-024 |
|
Letter from Brangam & Bagnall to Pauline Webb |
23-Nov-1995 |
| 126-025 |
|
Letter from Brangam & Bagnall to Pauline Webb |
24-Apr-1995 |
| 126-026 |
|
Letter from Baroness Deaton of Wakefield to Mr Hodkinson |
17-May-1994 |
| 126-027 |
|
Guidance Complaints: In-House procedures |
01-Feb-1996 |
| 126-028 |
|
Guidance Interim guidance on implementing the new NHS complaints procedure |
01-Dec-1995 |
| 126-029 |
|
Hand written note |
05-Sep-1996 |
| 126-030 |
|
Circular HSS(OS3)2/82 Health Service Complaints Procedures |
09-Aug-1982 |
| 126-031 |
|
DHSS Health Circular HC(81)5 Complaints Procedure |
01-Apr-1981 |
| 126-032 |
|
Letter from Chief Executive to Staff re Review of Complaints Procedure |
21-Mar-1995 |
| 126-033 |
|
Display Document |
|
| 126-034 |
|
NHSSB General Purposes Committee 18 January 1996 Preparation for Implementation of the new HPSS Complaints Procedure (April 1996) |
01-Apr-1996 |
| 126-035 |
|
The Royal Group of Hospitals and Dental Hospital Health and Social Services Trust Preparation for Implementation of the New HPSS Complaints Procedure - Acting on Complaints |
07-Feb-1996 |
| 126-036 |
|
Acting on Complaints The HPSS Management Executives Response to Being Heard - The Report of a Review Committee on NHS Complaints Procedures |
01-Mar-1995 |